ConnectWise
PE-OwnedThoma Bravo acquired ConnectWise, a business management platform for MSPs (managed service providers), in 2019. Post-acquisition the company rapidly raised prices, angered its MSP customer base, and acquired several competitors. MSP forums document widespread dissatisfaction with support quality declines.
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Ownership Information
ConnectWise is owned by Thoma Bravo. Private equity ownership often leads to cost-cutting, price increases, and reduced quality of service as firms prioritize returns for investors over customers and employees.Learn more about PE ownership impact →
Timeline
1982
ConnectWise founded
2019
Acquired by Thoma Bravo
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